Frequently Asked Questions
Everything you need to know about your journey to thicker, fuller hair.
How soon can I expect to see results with Theradome?
Results vary by individual, but most users see a reduction in hair loss within 4 to 18 weeks, followed by visible hair growth and increased density after 26 to 52 weeks of consistent use.
What is your return policy and satisfaction guarantee?
We offer a 180-day money-back guarantee. If you are not satisfied with your clinical results after 6 months of use, you can contact our support team to initiate a return process.
Do you offer international shipping?
Yes, we ship Theradome units worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
Is the Theradome laser helmet safe to use at home?
Absolutely. Theradome is an FDA-cleared medical device that uses cool-laser technology. It is designed for safe, effective home use without the heat or side effects associated with other treatments.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm to make your purchase more affordable.
How often should I use my Theradome helmet?
For optimal results, we recommend using the Theradome PRO LH80 or EVO LH40 for 20 minutes per session, twice a week.